Terms of Service - MR Operations Group, LLC d/b/a Bella Mobile IV
Terms of Service - MR Operations Group, LLC d/b/a Bella Mobile IV
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Terms of Service
Terms of Service
MR Operations Group, LLC d/b/a Bella Mobile IV
Effective Date: September 25, 2025
Summary: By booking or receiving services from MR Operations Group, LLC d/b/a Bella Mobile IV, you agree to these Terms of Service. Services are wellness‑focused IV hydration and vitamin infusions delivered by licensed professionals in the Austin, Texas area.
About Our Services
About Our Services
MR Operations Group, LLC d/b/a Bella Mobile IV provides mobile IV hydration therapy delivered to your location in Austin, Texas and surrounding areas. All treatments are administered by licensed medical professionals.
Contact Information
Email: info@bellamobileiv.com
Phone: (512) 270‑8094
Hours: Thu–Sat (9am–6pm), Sun (9am–4pm)
Agreement
Agreement
By booking or receiving our services, you agree to these terms. If you don't agree, please don't use our services.
Services Provided
Services Provided
We offer mobile IV therapy including hydration, vitamins, and wellness treatments delivered to your home, office, or hotel within our service area. All treatments are administered by licensed nurses and healthcare professionals.
Medical Disclaimer
Medical Disclaimer
Important: Our services are for wellness support only and are not medical treatment. They don't diagnose, treat, cure, or prevent any disease.
Consult your doctor before IV therapy, especially if you have medical conditions.
For emergencies, call 911 — we are not emergency medical providers.
We may decline service if treatment isn't safe or appropriate.
Booking & Payment
Booking & Payment
Booking: Online, phone ((512) 270‑8094), or email.
Payment: Required at booking or at service time via credit/debit card.
Pricing: Listed on website; subject to change.
Cancellation Policy
Cancellation Policy
24+ hours notice: No fee; full refund or reschedule.
< 24 hours: $75 cancellation fee.
No‑show: Full service fee charged.
After arrival: Full service fee if you cancel or refuse treatment.
Age & Consent
Age & Consent
Must be 18+ to receive services.
Minors require a parent/guardian present with written consent.
You must provide accurate medical history and disclose all medications/allergies.
Risks & Acknowledgment
Risks & Acknowledgment
IV therapy carries risks including:
Common: Bruising, discomfort at insertion site, temporary metallic taste.
Less common: Infection, allergic reactions, vein inflammation.
Rare: Severe allergic reactions, nerve damage.
By using our services, you acknowledge these risks and consent to treatment.
Liability & Release
Liability & Release
You release us from liability except for gross negligence or willful misconduct.
You assume all risks associated with IV therapy.
Our liability is limited to the amount you paid for services.
You're responsible for providing accurate medical information.
Your Responsibilities
Your Responsibilities
Provide complete and accurate medical history.
Disclose all medications, supplements, and allergies.
Ensure a safe, accessible treatment location.
Be present and available at the scheduled appointment time.
Pay for services as agreed.
Privacy
Privacy
Your privacy is protected under our Privacy Policy and HIPAA laws. We only share your information when necessary for treatment, payment, or as required by law.
Website & Account
Website & Account
Account security is your responsibility.
Don't misuse our website or attempt unauthorized access.
Our content is protected by copyright and trademark laws.
Insurance
Insurance
IV therapy may or may not be covered by insurance. You're responsible for payment regardless of insurance coverage. Services may be eligible for HSA/FSA reimbursement.
Professional Standards
Professional Standards
Our medical professionals are licensed in Texas and operate within their scope of practice. We maintain appropriate medical supervision and quality assurance programs.
Termination
Termination
We may terminate service for violation of these terms, safety concerns, non‑payment, or providing false information.
Changes
Changes
We may update these terms and will post changes on our website. Continued use means you accept the updated terms.
Governing Law
Governing Law
These terms are governed by Texas state law. Any disputes will be resolved in Travis County, Texas courts.
Severability
Severability
If any part of these terms is invalid, the rest remains in effect.
Contact Us
Contact Us
Questions about these terms?
Email: info@bellamobileiv.com
Phone: (512) 270‑8094
Emergency: For medical emergencies, call 911 immediately.
By using our services, you acknowledge reading and agreeing to these Terms of Service and our Privacy Policy.
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